Privacy Policy

K2 SERVICES ("we") is committed to protecting your personal data in accordance with EU Regulation 2016/679 (GDPR) of 27 April 2016 and the French Data Protection Act. The data controller is BOUALEM Mounir, K2 SERVICES, 18A Route de Genas, 69680 Chassieu, France.

1. Data Collected and Purposes

Category	Data	Purpose	Legal basis	Retention
Booking	Name, email, phone, journey addresses, date, flight number	Performance of the transport contract	Art. 6.1.b GDPR — Contract performance	5 years (accounting obligation)
Payment	Payment data processed by Stripe — we store no card data	Secure payment processing	Art. 6.1.b GDPR — Contract performance	Not stored by us
Communication	Email, phone	Booking confirmation, day-before reminder, VAT receipt	Art. 6.1.b GDPR — Contract performance	5 years
Analytics	Anonymised browsing data (Google Analytics 4)	Site improvement — only after consent	Art. 6.1.a GDPR — Consent	13 months
Technical cookies	Cookie consent preference	Remembering your choice	Art. 6.1.f GDPR — Legitimate interest	12 months

2. Data Recipients

Your data is processed by the following sub-processors, solely for the purposes described:

Stripe, Inc. Payment processing · United States (EU SCCs) stripe.com/privacy
Brevo (Sendinblue) Email and SMS sending · France / EU brevo.com/legal/privacypolicy/
Google LLC Analytics (GA4), Maps API · United States (DPF) policies.google.com/privacy
Cloudflare, Inc. Website hosting · United States (DPF) cloudflare.com/privacypolicy/

Your data is never sold to third parties for commercial purposes.

3. Your Rights

Under the GDPR, you have the following rights regarding your data:

Right of access

Obtain a copy of your data (Art. 15)

Right of rectification

Correct inaccurate data (Art. 16)

Right of erasure

Request deletion of your data (Art. 17)

Right to portability

Receive your data in a structured format (Art. 20)

Right to object

Object to certain processing (Art. 21)

Right to restriction

Limit processing of your data (Art. 18)

To exercise these rights, contact us by email: contact@transfert-aeroport-lyon.fr or by post: K2 SERVICES, 18A Route de Genas, 69680 Chassieu, France.

We commit to responding within one month. If you are not satisfied, you may lodge a complaint with the French data protection authority (CNIL): www.cnil.fr — 3 Place de Fontenoy, TSA 80715, 75334 Paris Cedex 07.

4. Cookies

This website uses:

✓Essential technical cookies — to store your consent preference. No consent required (legitimate interest).
○Google Analytics 4 — anonymised audience measurement. Only set after your explicit consent. You can decline via the cookie banner.

Analytics data is retained for a maximum of 13 months and IP addresses are anonymised.

5. Security

We implement appropriate technical and organisational measures to protect your data: encrypted connections (TLS/HTTPS), restricted access to booking data, and no storage of payment card data (processed directly by Stripe in their PCI-DSS certified environment).

Last updated: April 2026. We reserve the right to update this policy at any time. The version published on this page is always the current version.